The number of revisions you are allowed will depend on the package. You can request any number of revisions that are listed in the package's details. We strive to provide the highest quality services to our clients. We will keep revising until you are satisfied with the service. There is no obligation to pay a fee when the design concept is not modified. You can receive your updated design within just 48 hours.
Royal Design USA has 48-72 hour turnaround times for the majority of design services. This isn't the total duration from beginning to end for a design project but the time required to finish one iteration of a design phase. Based on the type of service, the amount of time needed for revisions may be anywhere from 48 to 72 hours. This is equivalent to 2 working days. For example:
Hosting and domains are provided free of charge in conjunction with web hosting packages when it is needed. All email accounts included through website packages can be configured using third-party email software, like outlook. Each email account will be allocated 10MB of storage space. If you do not host your website through us, we cannot offer email accounts.
Royal Design USA will do their best to satisfy your expectations, and our designers try their best to meet your expectations. We are committed to providing the best designs. Each of our designs are well developed and carefully crafted.
Royal Design USA offers 100% Money Back Guarantee for all of its design services. Customers are entitled to claim 100% of the amount paid for the service returned under the following conditions:
We at Royal Design USA ensure that all of our client's logos are designed entirely from scratch. In this way, you'll get your logo designed to meet your needs. We are confident your brand will be distinctive and will impress your customers.
Royal Design USA offers 100% refund on all of its design services, but it's not an absolute 100% refund, and certain conditions will still apply.
Royal Design USA’s policy on refunds is null and void If:
Notice:
Royal Design USA hold all rights to refuse any project or to cancel the contract at any time they deem essential. After the reimbursement, you will not be granted any rights to utilize the designs in any way. They will remain the sole exclusive property belonging to Royal Design USA. Royal Design USA is the sole proprietor of these designs. Services that are not connected to design services are not eligible for a refund under any circumstance. They do not fall under our money-back guarantee. If the service was bought in the package deal or any other type of deal, it can't be used to obtain refunds on the whole package. Some examples of these services are:
If services aren't covered by the policy of 100% refund when a customer is unhappy with the service, with the Royal Design management, after reviewing the project, can decide to issue a partial refund to the customer.
For a refund to claim your refund, follow these steps.
When we receive your request for a refund, we will address the request as soon as possible when the required analysis has been completed; we will start the process as per our refund policy, which is outlined above. If you want to cancel a project before the project's start date due to a reason that is not directly related to the service, the request for a refund must be received within 24 hours of the date of purchase for the full amount. In the event of a delay, it could result in an additional charge for service when a cancellation is requested after the initial 24-hour period. After receiving your money back, you won't be entitled to any designs provided to Royal Design USA unless an agreement is reached between both the Company and customer via written communication. This information is sent through the copyright Acquisition by the Government Copyright Agencies to maintain legality.
The entire purchase will be delivered to the specified account within the specified date on the Order Confirmation, along with an email confirmation will be sent. Time to turnaround will vary as per the plan; the required minimum time is two business days. Websites can only go live when all dues are paid. No website is made live if there are any outstanding debts. If you need to place an urgent or urgent order, please contact our customer service team.
The design order files are delivered according to the time stipulated in the "Order Confirmation". An email is also sent to notify the customer about the delivery of their design order to their account-specific area. All revision policies and refunds are subject to the date and time when the design order was delivered to the client's account. The design order documents are sent by as per the date stated in the "Order Confirmation". A separate email is sent to the client to inform them about the design order's delivery delivered to their account area. The policies regarding revision and refunds are contingent on the date and time when the design order is sent to the account of the customer. We send all our customized design orders by email within 5-7 days of the date of receiving an order. We also offer the RUSH delivery service, where you can get the first samples of your logo in 48 hours for only $100 more! If you require assistance, call us via our 24-hour Customer Support Centre.
The finalized designs provided by Royal Design USA are done by a written request of the client to finalize, and upon completion, the client is provided with all finalized core files of the logo. The client owns 100% of all rights to the logo.
The finalized designs provided by Royal Design USA are done by a written request of the client to finalize, and upon completion, the client is provided with all finalized core files of the logo. The client owns 100% of all rights to the logo.
We will keep a logs of your design's finalization once we send you the final file.
If you're looking for the final files in the future, we'll forward them to you upon your request.
Royal Design USA is primarily a design service and consultancy service. We can design and develop the services the client requires. Sometimes, our packages and the services we provide will contain technical aspects that assist the client with their website and email. Royal Design USA will provide clients with basic information about these services and the necessary settings to ensure that the services function. Royal Design USA will not be accountable for providing comprehensive instructions or installing those services at the customer's expense. The services offered may include but not only:
There isn't a Service Level Agreement (SLA) between the client as well as Royal Design USA in terms of technical assistance or service interruption except for per-month maintenance services.
Website Content Management System (CMS: Content Management System)
Emails Setup
Royal Design USA will not be held accountable for any customer's inability to implement, install or comprehend the use of these services from their side since the responsibility for the rest is with the end of the consumer.
You agree you understand that Royal Design USA is not accountable for any communications sent through email addresses other than ones we use for the domain we own, i.e. and/or any toll- number that isn't mentioned on the website. Royal Design USA should not be held accountable for any damage(s) caused by this correspondence. We will only be responsible for any correspondence sent via email addresses with our own domain name and/or by calling a number, i.e. previously mentioned on the Royal Design USA’s Website.
The Customer Support Team is present in the office from Monday to Friday, 9 AM - 5 PM EST to address all of your queries and concerns via phone. Any other questions beyond business hours must be submitted via email will be addressed the following working day.
We provide 24 Hour Customer Support to answer your questions and concerns. We are available at any time, and we will guarantee to get back to you as soon as possible.
Royal Design USA creates user-friendly websites for a flawless online presence through professional design and development solutions. Our team of experts offers customized solutions and a consultative approach for each project. Get a free consultation to enhance your online presence and drive business success..
